About us
Haida International Equipment Co,Ltd was established in 2004, located in Dongguan city, Guangdong Province, China, is specialized in production and R&D of various material physical properties testing equipment. We have our own independent research and development center and four testing equipment production lines: textile, footwear, leather, mask. In 2006, textile, footwear, leather mask testing equipment officially put into production and entered the international market.
After-Service:
Should any issues arise during your testing process, we guarantee:
Timely Response: A formal reply within 48 hours.
Swift Resolution: A proposed solution within 3 working days.
Comprehensive Support: Access to English operation manuals, instructional videos, and video conference assistance.
Why Choose Us?
Global-Ready Design
Built-in voltage auto-switching (110V/220V), international plug compatibility, and safety-certified indicator protection.
Exceptional After-Sales Support
18-month comprehensive warranty. Industry-unique benefit: Complimentary repair service for controllers – even competitor units. Simply ship the controller to us.
Binding Quality Commitment
A formal Quality Assurance Letter accompanies every contract signing, guaranteeing performance and building trust.
Industrial-Grade Protective Packaging
(e.g., Triceratops) is individually wrapped in anti-static bubble film and secured in reinforced wooden crates. This ensures:
• Shock absorption & impact resistance
• Moisture & corrosion protection
• Non-toxic, odorless materials
• Optimal transparency for inspection
FAQ:Q: Are you a trading company or manufacturer?
A: Integrated manufacturer with 21+ years specializing in test equipment and 6 years of export expertise.
Q: What is your delivery timeline after order confirmation?
A:Standard orders: 10-25 working days
Stock orders: Ship within 3 days
Note: Lead times vary by product specifications and order volume.
Q: What are your warranty and after-sales service terms?
A:12-month comprehensive warranty on all testing machines
Industry-unique benefit: Complimentary controller repairs (including non-HAIDA units)
Post-warranty support: Dedicated technical team for troubleshooting, operational guidance, and complaint resolution
Q: How do you ensure product quality and service?
A:100% pre-shipment inspection with full performance testing
Global-ready design: Voltage auto-switching (110V/220V), international plugs, safety-certified indicators
Multi-tier training support:
✓ Instructional operation videos
✓ On-site engineer training (upon request)
Market-proven reliability:
Globally recognized by industrial users
Q: Do you offer product customization?
A: Yes, we develop tailored solutions based on your technical parameters and application requirements.
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